Returns & Exchanges
At Tokullectibles, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Items must be in their original condition to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Log into your Tokullectibles account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack Your Items
Carefully place the unworn apparel in its original packaging, ensuring all designer tags and labels are intact to avoid processing delays.
- 3.Ship the Package
Affix the prepaid shipping label provided in your confirmation email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.